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![Skills-based routing [What is it and how does it work?]](https://www.ringcentral.com/content/dam/rc-www/en_us/images/content/seo/contact-center/skills-based-routing/reduce-time-png-rendition.webp "Skills-based routing [What is it and how does it work?]")
Skills-based routing [What is it and how does it work?]
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